Privacy Policy – Massive Luxury

Effective Date: 02/01/2025

Welcome to Massive Luxury. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use listing.massiveluxury.com (the “Platform”).

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our platform.

1. Information We Collect

a. Personal Information (provided by you)

When you register, list a vehicle, or make a payment, we may collect:

• Full name
• Email address
• Phone number
• Location (optional)
• Payment details (processed via Stripe, we do not store full card details)

b. Car Listing Information

• Vehicle details (brand, model, year, condition, images, etc.)
• Rental pricing and availability

c. Transaction & Payment Data

• Order and purchase history
• Billing details (processed securely by Stripe)
• Package subscriptions (if applicable)

d. Usage Data & Cookies (collected automatically)

• IP address & device information
• Browser type and settings
• Website interaction details
• Cookie preferences and tracking data

2. How We Use Your Information

• Provide and manage your account
• Process payments securely via Stripe
• Facilitate car listings & connections between owners and renters
• Enhance user experience through personalized recommendations
• Ensure platform security by detecting fraud or unauthorized activity
• Communicate updates & marketing messages (you can opt-out)
• Comply with legal obligations and protect our business interests

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share data in the following cases:

• Payment Processing: Your payment details are securely handled by Stripe. We do not store full card details.
• Legal Compliance: We may disclose your data to law enforcement if required by law.
• Third-Party Services: We use Google Analytics, Tawk Live Chat, and other trusted providers to improve our services. These third parties are bound by strict data protection agreements.

4. Payment Processing with Stripe

We use Stripe to process payments. When you make a payment, your financial details are securely transmitted to Stripe. Massive Luxury does not store full payment card information.

• Stripe collects and processes your payment data according to its Privacy Policy.
• Stripe may conduct fraud checks and retain data for legal compliance.
• By making a payment, you agree to Stripe’s processing of your data.

5. Data Security Measures

We implement strict security protocols to protect your information:

• SSL Encryption for secure data transmission
• Secure payment gateways (Stripe)
• Access controls to prevent unauthorized access
• Regular system updates to patch vulnerabilities

However, no online system is 100% secure. Users must also take precautions, such as using strong passwords and not sharing account details.

6. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Remember login details
• Analyze website performance

You can disable cookies in your browser settings. However, some features may not work properly.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data
• Opt-out of marketing emails
• Request data portability (where applicable)
• Withdraw consent for data processing

To exercise your rights, contact us at [Insert Contact Email].

8. Data Retention

We retain your data:

• As long as your account is active
• As required by law (e.g., financial transactions)
• Until you request deletion (subject to legal requirements)

9. Third-Party Links & Services

Our platform may contain links to third-party websites (e.g., Stripe, Google Analytics). We are not responsible for their privacy policies. Please review their terms before using their services.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and significant changes will be notified via email.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Office Address: Massive Luxury Car Hire, Clearwater House, 68 Admiralty Way, beside D’wine Bank, Lekki Phase 1, Lagos 101233

Call/WhatsApp: +234 913 401 8035

Email: info@massiveluxury.com

By using Massive Luxury, you agree to this Privacy Policy.